The lecture about wikis this week and the example of sharing information and content with clients really hit home for me. As I have mentioned before, I have worked for numerous agencies, and was involved with a pitch for new business that we landed. The part of the pitch that was my responsibility was outlining the project management and collaboration opportunities between the client and agency and within the client communication groups internally. The client we pitched was a global group, they had individuals in Switzerland, the United States and throughout other European countries. It was very important for them to have a constant location available to them that they could log on to, securely, and comment on the material we were developing for them. The solution I presented was Microsoft Sharepoint, but after watching the lecture I think a Wiki would have been very helpful. As part of the pitch we compiled research information about the market, conducted interviews across the globe and developed what we felt would be helpful background information as we moved forward with the development of marketing materials. All of this information could have been shared on the Wiki, and those that worked for the organization would have had the opportunity to edit, comment and add additional information as they saw fit. In addition, we could have posted drafts of material and the communications managers that were living all across the world and working in different time zones could have logged on and made their comments as it was convenient to them.
Moving forward I will try the wiki route, I can see the benefits of having information available in a central local where people can log on and make comments when and wherever they are.
